Had a water line from kitchen break overnight; carpet soaked throughout the house, with accumulated water. The Team from Phoenix Restoration responded quickly, sucked out the water, cut-up, extracted, and hauled away the carpet. They also applied air dryers to ensure we could get back in quickly to put in new flooring. Daniel, Zack and the team were thorough and professional throughout. They did great work. Read Less

Washing machine malfunctioned and water overflowed into three different rooms. Called Pheonix and they were out within 40 min. They performed preventative measures to assure I would not grow mold throughout the areas the water traveled, including walls. Their tech came by daily for 4 days to make sure the fans and humidifier were functioning correctly. When it was over, it was like nothing had happened at all. I highly recommend this company! Read Less

I was at first very reluctant to deal with any mitigation company after talking with other companies like Servpro ...which was totally a joke .. but when dealing with Phoenix I was totally impressed , couldn’t be happier with the professionalism , the communication and there concern with water damage and mold . When other companies came out and eye balled the place and said no mold etc .. this company actually used scientific equipment to detect ..and also pulled back trim etc and located mold etc. The guys that came out were great and trustworthy . I felt safe leaving my home and belongings while they worked . I couldn’t of asked for a better experience under the circumstances.Stephen Collins was the gentleman who was in charge of the job . He was amazingly articulate and just all around a hard worker and pleasant person to deal with . The rest of the crew was amazing too I unfortunately don’t recall their names .. I can’t be grateful enough . Read Less